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Viewing 15 posts - 151 through 165 (of 232 total)
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  • in reply to: Why are people complaining? #6465
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    brittney logan
    Keymaster

    Hi Casey,

    Yes, we plan to upload the first round of results soon! 😀

    As we speak we are working on setting up the interface to upload results to participant profiles! We will be able to provide participants with personality trait information, base on the surveys filled out. As for samples that have been sequenced, we are also going to be uploading Breed Calling results (ancestry of your dog).

    We plan to keep working on and improving our analysis to provide participants with even more fun and interesting information to come!

    Thank you very much for your support, we are so excited to share what we have discovered!

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    brittney logan
    Keymaster

    Bett, please try again and let me know if it still is not working. We believe we have solved the issue.

    in reply to: How long is the wait time on this? #6456
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    brittney logan
    Keymaster

    Thank you for the support Kate!

    We certainly are doing our best to try and make this research run more smoothly and quickly. As you so kindly mentioned, this is research and we want to make sure that it is done right so we can provide you and others with the most information as possible!

    That is why we made Darwin’s Ark into a non-profit so owners have to OPTION to fund their dogs sample(s), avoiding the wait times.

    Feedback is great though, as we do want to make sure we are making the new changes as clear as possible, we just ask that it is done in a kind and constructive manner. 🙂

    in reply to: survey #6454
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    brittney logan
    Keymaster

    Hi Julielani and Kristen,

    If you go to your dogs profile you will see under “Survey Statues” the word “View All” in pink letters. You can click on that and it will provide a list of all of the surveys that you have completed for your dog(s).

    In this list, you will see again in pink letters, the options to “Re-take” or “Review” your answers!

    Please let me know if there is anything else I can help with!

    in reply to: I Just Donated! #6452
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    brittney logan
    Keymaster

    Thank you very much Mary for supporting this research! 🙂

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    brittney logan
    Keymaster

    Hi Bett, sorry about that we are in the process of changing over emails! We will get that squared away soon! Thank you for letting us know though, we appreciate it!

    We will also look into the checkout for you.

    in reply to: How long is the wait time on this? #6441
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    brittney logan
    Keymaster

    Brenda,

    You can still participate for free, the donation is optional as I have mentioned to you in previous forum posts and personal email. We are doing this purely for science, not business in any means.

    We noticed that people we frustrated with the wait time, so in order to solve it we came up with Darwin’s Ark a non-profit that would give participants the option to fund their dogs samples since, yes grant money takes time (funding their dogs sample will results in guaranteed sequencing ASAP and therefore receive results much faster).

    Science is complicated, expensive and does not happen quickly.

    Again, we apologize for your frustrations, but we are doing our very best.

    in reply to: Progress Update #6440
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    brittney logan
    Keymaster

    Hi Kailey,

    The timing of results depends upon how you choose to participate. We have made Darwin’s Ark into a non-profit so that you can choose to either participate for free (we fund your dogs samples, but timing for results will take longer) or you can fund your dogs samples (two levels of funding).

    Since we already have your dogs sample here, you can fund the sample for only $99.00 so that it can be sent out ASAP to be sequenced and therefor you will receive the results much faster! To participate at either of these level, please go to your dogs profile and click on “order DNA Analysis” to see the options. To learn more check out our FAQ page!

    Again, funding your dogs sample is optional, you can also remain participating for free and no action needs to be taken.

    We will certainly email you once results are ready and we will upload them to your dogs Darwin’s Ark profile.

    in reply to: Kit Not Showing and Comment on Retakes #6437
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    brittney logan
    Keymaster

    Hi Tracy,

    We will look into that for you!

    in reply to: Why are people complaining? #6435
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    brittney logan
    Keymaster

    Thank you both for the support! We really appreciate it!

    in reply to: I Just Donated! #6434
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    brittney logan
    Keymaster

    Thank you very much Kristen, we really appreciate it!

    This is Citizen Science for our beloved canine companions and we want to make sure that the goal is to better their lives as well as ours.

    in reply to: How long is the wait time on this? #6433
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    brittney logan
    Keymaster

    Hi everyone,

    We greatly appreciate your support.

    By no means is this a bait and switch, we simply gave our participants more options to participate at different levels (Free, Explorer and Trailblazer). We made Darwin’s Ark into a non-profit to combat the issue of wait times and our solution was to give participants the option to fund their dog if they don’t want to wait for our grant money to fund it.

    Please check out our FAQ page to learn more about the details of the participation levels.

    FAQs

    in reply to: Embark Raw Data #6403
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    brittney logan
    Keymaster

    For now the ZIP file works, thank you!

    in reply to: New email address #6402
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    brittney logan
    Keymaster

    Hi again Dan,

    As of right now, we will have to change it manually for you. If you are comfortable putting your new email here on the forum I can change it and then delete this page.

    If not, in the next week we will have changed the website so that participants will have the ability to change their email themselves. So you can wait for this change if you would prefer.

    in reply to: New email address #6395
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    brittney logan
    Keymaster

    Hi Dan,

    Let me get back to you shortly about that one to see if participants have the ability to do so on this new website.

Viewing 15 posts - 151 through 165 (of 232 total)