FORUM

Home Page Forums Darwin’s Ark Trying to order Expedited DNA Analysis but your website is not working

This topic contains 3 replies, has 3 voices, and was last updated by brittney logan brittney logan 1 week, 5 days ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #6444
    bett sundermeyer
    bett sundermeyer
    Participant

    I tried to order the Expedited DNA Analysis for my dog but your “checkout” webpage will not load so that I can enter my credit card information.

    BTW: I sent an email regarding this problem to “support@darwinsark.org” as you all requested above, but I received the following error.

    “This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

    Brittney.Logan@umassmed.edu
    (ultimately generated from support@darwinsark.org)
    host outbound.mailspamprotection.com [108.163.220.50]
    SMTP error from remote mail server after end of data:
    550 High probability of spam

    #6445
    brittney logan
    brittney logan
    Keymaster

    Hi Bett, sorry about that we are in the process of changing over emails! We will get that squared away soon! Thank you for letting us know though, we appreciate it!

    We will also look into the checkout for you.

    #6449
    kristen johnson 2
    kristen johnson 2
    Participant

    Bett, Have you tried maybe using a different browser? Idk if that would work or not. I didn’t do the expedited DNA but I did donate and I was able to get that to work. I was using Google Chrome.

    #6457
    brittney logan
    brittney logan
    Keymaster

    Bett, please try again and let me know if it still is not working. We believe we have solved the issue.

Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in to reply to this topic. Login