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Viewing 15 posts - 1 through 15 (of 207 total)
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  • in reply to: Two and a half years now?? #16137

    brittney logan
    Keymaster

    Hi Erica,

    Apologies for the longer than normal wait time. We are still recovering from the delays of the past year. Both of your dog’s samples remain safe and stable. They are in line to be sequenced in the next few days! 🙂

    We will send you a notification email once results are uploaded to each of their profiles.

    If you have any other questions regarding your dog’s samples, please feel free to email us directly at support@darwinsark.org

    Thank you,
    Brittney

    in reply to: Christmas Present #16110

    brittney logan
    Keymaster

    Hi Kristen,

    Thank you for posting on the forums, that is a great question!

    Yes, you can gift a Darwin’s Ark DNA kit right on our webpage. All you have to do is indicate to whom you would like to gift it to and we will send them an invitation to enroll and claim the gifted kit on their dogs profile.

    The gifted kit is the same price as a normal order of $149.00

    I am happy to help if you have any other questions, and thank you for considering gifting a Darwin’s Ark DNA kit! 🙂

    in reply to: Just got VERY LATE results, dog died in 2019 #16085

    brittney logan
    Keymaster

    Hi Marcia,

    Our sincerest condolences on your dogs passing.

    We thank you very much for enrolling her in our study, and apologies for the long awaited results. Your dog was participating for free, meaning her sample was supported by our grant funds, which take time to acquire.

    Unfortunately, Coton de Tulear is not yet in our reference panel, but as more dogs enroll and are sequenced with us, we do hope to be able to add the breed. Currently when a breed is not yet in the panel, results will yield the most related breeds and will even show portions of “unknown” in the results. As the research and reference panel grows, we will update your dogs results and notify you of any changes.

    We greatly appreciate your participation, thank you.

    in reply to: Animal testing? #16049

    brittney logan
    Keymaster

    Hi Jennifer,

    Yes the collection is very safe for you to handle and for your dog!

    It is a dry swab that is put into your dog’s mouth to collect the saliva, then you invert the swab into a tube of a liquid, which preserves the DNA at room temperature.

    We have a video avaliable on how to collect the sample here:

    Swab

    in reply to: Animal testing? #16037

    brittney logan
    Keymaster

    Hi Erica,

    That is a great question.

    Many times when people hear the word “research” or “study” they automatically think of a laboratory. But in this study, the owners and dogs are safely participating from the comfort of their home! We do not and never will use laboratory dogs.

    The research is strictly computational, as we gather data from owners via the behavioral surveys. We send owners a saliva swab for them to collect from the mouth of their dog. It is a very easy and non-invasive collection process.

    The data that we acquired in this study is used to better understand behavior and genetics in pet dogs. Our methodology and outcomes of the study are by no means intrusive or painful, and cannot be applied that way.

    If you have any other questions about our methods or how the research works, we are happy to help! 🙂

    Best,
    Brittney

    in reply to: DNA test status? #16036

    brittney logan
    Keymaster

    Hi Mina,

    Thank you very much for your support and participation in our research. We do apologize for the long wait, and wish we could support the sequencing for all of the Free Kits right away.

    You dog’s behavioral surveys and DNA samples are very valuable to use, and I can assure you that the samples remain safe and stable.

    Our research is grant funded, so depending on the grants we receive we are limited as to how many, and which dogs we can support at that time. For example, we received an allergy grant, so we were able to select and support the sequencing of dogs that fit that research project base on the survey questions answered by the owners. The grants we receive are the main source of how we can determine and send out the samples to be sequenced, but of course we do also have to select random samples to be sent as well.

    We do take into consideration how long a dog has been participating and how many survey questions have been answered. The more questions answered, the more likely that dog is able to fit into the study! 🙂

    I hope this helps to explain a bit of how the research works and why it takes so long.

    We continue to apply for more grants and we send out samples whenever we can! We do have the option on all of the dog profiles to fund their sample if you do not want to wait any long for our funds to support the sequencing.

    If you have any other questions, we are happy to help and if you would like more details on your dog directly please email us at support@darwinsark.org

    Best,
    Brittney

    in reply to: how to list here? #15964

    brittney logan
    Keymaster

    Hello, thank you for your interest in our research!

    To enroll your dog, please make sure you are logged in and go to My Laboratory -> View Laboratory. There you will see the button “Add Dog” to create your dogs profile. We have 22 surveys available in order to learn more about your dog’s unique behaviors and physical characteristics. There is also the option to join the free kit waitlist, or you can donate in order to receive the DNA kit right away.

    If you have any other question, I am happy to help!


    brittney logan
    Keymaster

    Hi Lori,

    I hope you were able to see our emails. If not I wanted to let you know that your dogs results were added to the profile on 2021-07-06! 🙂

    To view them, please log in and view your dogs laboratory, then click on the pink dog house where you will see the results!

    Apologies if you have not been receiving our emails to you previously, and I hope this forum post finds you well.

    Best,
    Brittney

    in reply to: Is a DNA test fully accurate? #15847

    brittney logan
    Keymaster

    Hi Renold,

    Thanks for your question.
    If you haven’t had a chance to look at our FAQ What to Expect from Your Dog’s Results https://darwinsark.org/faqs/#section-what-to-expect-from-your-dogs-results it has some good information about the breeds in our panel as well as how many markers.

    In addition our own Dr. Hekman was interviewed for this article, which might be of interest if you’re looking for more general information about breed testing. I’d maybe set aside the headline and ranking, and look at the information contained in the article. https://www.nytimes.com/wirecutter/reviews/best-dog-dna-test/

    Finally our blog (stories) has a lot of great information. https://darwinsark.org/stories/
    This article on how we get information from DNA is a good starting point if you’re interested in learning more about the process. https://darwinsark.org/information-from-dna/

    I hope that helps!

    Shannan
    (filling in for Brittney)


    brittney logan
    Keymaster

    Hi Lori,

    I’m sorry you’re not receiving my emails, it’s certainly odd they’re being filtered as I’ve messaged from 3 different accounts. Hopefully you’re able to get that sorted and aren’t missing too many other messages! 🙂

    Your sample is in sequencing. I can’t provide an exact timing but first results are likely to come in between 90 and 120 days of receipt of the 20 samples needed to sequence the batch. (For reference: https://darwinsark.org/faqs/)

    When it’s been completed your profile will be updated. I hope that helps answer your questions and thank you for participating!

    -Shannan


    brittney logan
    Keymaster

    Hi Lori,

    I’m sorry this must be frustrating, I’ve been trying to contact you and have emailed from both my personal account and the Darwin’s Ark support email with your kit status update. If you can please check your spam folder and/or add support@darwinsark.org to your safe list, as it seems you’re not receiving the messages and I’ve been trying to respond.

    Thank you,
    Shannan

    Currently filling in for Brittney Logan who is on leave.

    in reply to: Other DNA testing entities #15818

    brittney logan
    Keymaster

    Hi Susan,

    Dr. Jessica Hekman was interviewed for this article which might be of interest for your client. I’d maybe set aside the headline and ranking, and look at the information contained in the article as it does provide some good information about the pros and cons of the Wisdom panel. https://www.nytimes.com/wirecutter/reviews/best-dog-dna-test/

    In addition when I forwarded your question to Dr. Hekman she responded by saying she’d want to emphasize that Wisdom, has a minisucle number of markers (20k) vs Embark (200k) or us (millionish) which means that they won’t be as able to detect really small breed percentages. OTOH from what she recalls they have the best breed panel. Her advice generally is “if you have a mixy mix don’t use Wisdom. If you are curious about a particular rare breed 1-2 generations back, Wisdom works great.”

    I hope that helps! 🙂
    – Shannan
    (filling in for Brittney on leave)

    in reply to: Taking new surveys? #15805

    brittney logan
    Keymaster

    Hi Sonja,

    You can participate from the UK, it costs $199 USD (including shipping) for an international kit. You can also enroll for the free kit, but as I’m sure you know the waiting list is quite long now. If you have any questions you can also email me, Shannan, at support@darwinsark.org. I’m currently covering Brittney’s desk while she’s on leave.

    Thanks,
    Shannan

    in reply to: Two and a half years now?? #15798

    brittney logan
    Keymaster

    Hi Lori,

    I recieved your email today and have sent an update with the current status of your sample, if you don’t see it in your inbox please let me know.

    Thank you,
    Shannan Skitch

    Currently filling in for Brittney who is away for a few months.

    in reply to: Two and a half years now?? #15793

    brittney logan
    Keymaster

    Hi Sarah,

    I apologise for the long wait. I do understand that it is frustrating, we too wish we had the ability to process these faster.

    I can promise you this is not a bait and switch, it is Citizen Science with the best intentions to better understand canine behavior and genetics. We have a full team of scientists working day and night on this project. Dr. Karlsson has done, and continues to do, incredible work in the dog world.

    With that said, we are not a business like many other genetic tests out there, this purely research running off of grant money.
    Since grant money has become tight, our team works constantly to keep apply for more. We wanted to provide participants with another option so that they could get their results faster without waiting for our grant money. This option, the Explorer Lever, is not meant as a ‘bait and switch’ but allows those who would like to fund their dogs sample to do so, ensuring it gets sent out for sequencing quickly and providing participants with another option. This option eliminates the wait time associated with the Free Participation enrollment and we hope it will reduce frustration as less samples are waiting for grant funding. We still plan to sequence the free participation samples, it just takes time, since we rely on limited grant money.
    Unfortunately that is how research works, but we are determined!

    Again my apologies for the wait but we do appreciate everyone that has enrolled.

Viewing 15 posts - 1 through 15 (of 207 total)