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Home Page Forums Darwin’s Ark How long to get a kit

This topic contains 4 replies, has 4 voices, and was last updated by kristen johnson 2 kristen johnson 2 3 months, 3 weeks ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #7172
    sean plasynski
    sean plasynski
    Participant

    It has been around two years since I completed all surveys and still no kit for even submitting the DNA sample. How long does it take to get the kit?

    #7182
    brittney logan
    brittney logan
    Keymaster

    Hi Sean, we apologize for the long wait. Did you happen to make a new profile with us? We have you as enrolling quite recently.

    We do have the Free Kit Waitlist, which is what you have chosen. With that waitlist, it depends on when you enrolled and how many surveys have been completed. The waitlist is quite long as we have thousands of participants. We have now partnered with another company though to help handle sending out DNA kits, so things are moving along much more smoothly now!

    If you do not want to wait any longer, we now have other participation options so that you can fund your dogs DNA kit and sample so that you get results much faster! Information about other participation options are located on our FAQ page and on your dog profile.

    I hope this helps, thank you for your patience and participation in our study!

    If you have any other questions about your profile or dog, please email us directly at support@darwinsark.org

    #7252
    john russell
    john russell
    Participant

    I too have been waiting a couple years, understand there’s a wait list. …..am I on it? Thanks

    #7254
    brittney logan
    brittney logan
    Keymaster

    Hi John,

    I will be sending you an email about your dogs DNA kit.

    Any questions regarding the status of your dogs kit or other personal question that our participant have, we would like to move to support@darwinsark.org

    Thank you!

    #7277
    kristen johnson 2
    kristen johnson 2
    Participant

    If you fund your dogs DNA kit the money would go towards the study instead of just some companies profit.

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