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This topic contains 1 reply, has 2 voices, and was last updated by brittney logan brittney logan 2 weeks, 1 day ago.

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  • Author
    Posts
  • #7002
    joyce fortin
    joyce fortin
    Participant

    Why delete information about my dog Trixie. Her information is still valuable. You’ve broken my heart by dismissing her life.

    #7006
    brittney logan
    brittney logan
    Keymaster

    Joyce, I think there has been a misunderstanding.

    We NEVER delete dogs, even when they pass. Her profile is still up with all of her surveys, are you seeing something different?

    If so please contact us via email and we can take a look at the formatting of the profile, but everything seems to be there. There are flagging options for Darwin’s Ark staff and for owners to mark a dog as passed, so that we know in our database.

    Her information is still extremely valuable to us, and we plan to use each and every dogs behavioral information, unless requested by the owner that it not be used.

    I am so sorry for the confusion, and our deepest condolences go out to you.

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