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joyce fortin.
Why delete information about my dog Trixie. Her information is still valuable. You’ve broken my heart by dismissing her life.
Joyce, I think there has been a misunderstanding.
We NEVER delete dogs, even when they pass. Her profile is still up with all of her surveys, are you seeing something different?
If so please contact us via email and we can take a look at the formatting of the profile, but everything seems to be there. There are flagging options for Darwin’s Ark staff and for owners to mark a dog as passed, so that we know in our database.
Her information is still extremely valuable to us, and we plan to use each and every dogs behavioral information, unless requested by the owner that it not be used.
I am so sorry for the confusion, and our deepest condolences go out to you.
I just need to delete a dog I don’t have her anymore was just fostering her. Can you delete it off?
Hi Kelly,
Thank you for letting us know. We have deleted that dog’s account for you.
Best,
Brittney
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