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  • #17000

    Stephen-Mack
    Participant

    The DNA testing instructions cut off halfway through the process. The video says to shake the inserted swab for 10 seconds but then what does one do? Do we put the entire unit into the biohazard bag or just the swab? Do we then put the biohazard bag into the insulated bag and then into the mailer. I can guess which is the logical way to go but the video should include the entire process.

    #17006

    brittney logan
    Keymaster

    Hi apologies for not including the packing instruction into the video.

    You are welcome to keep the cylinder tube, that does not need to be sent back. Please collect the sample and then insert into the biohazard bag. Then but the biohazard bag into the insulated bag and finally into the mailer.

    Thank you for reaching out, and again our apologies for not including this.

    Best,
    Brittney at Darwin’s Ark

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