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  • #15351
    karen cumella
    karen cumella
    Participant

    DARWINS ARK received my DNA sample on 2/2018. I cant believe I still haven’t received the results or even an update. Unfortunately, the standard answer that I see with other delayed results is that we can pay $99 to get the results quicker. I recognize that this is a study but if you advertise free results you should be able to what was promoted. If we can get our results for $99 then you must have the testing capability and bandwidth to provide the service. I notice that I am not the only person waiting but if you cant provide the free service as advertised you should not be promoting it as free.

    #15358
    brittney logan
    brittney logan
    Keymaster

    Hi Karen,

    We understand your concerns and frustrations.

    Thank you for recognizing that this is truely research based, and we do deeply apologize for the long wait.

    We have the capability and technologies to be sequencing these samples, but the sequencing itself is costly. We are continuously searching for, and apply for more grants so that we can support our free participation samples. With the behavioral data that you and other participants are providing, it is greatly helping our research to discover and propose new studies for these grants.

    In order for this research to work, and to discover correlations between behavior and genetics. we need THOUSANDS of dogs to participate. We wanted to be able to provide participation options to our citizen scientists, letting them decide, but we have stated that it can indeed take time for the free participation.

    Again, I am so sorry that it has been so long, and we are just as eager to have the data! 🙂

    Everyday, we continue our endeavor with the behavioral and genetic data that we have, applying for more funds so that we can support even more participants. As the data grows, so does our knowledge of canine behavior and genetics, thanks to our participating owners and their dogs.

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