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brittney logan.
Hello.
You swabbed my dog at the somerville dog festival and I received the e-mail to sign up. I signed up and am guessing that you link them via the e-mail address?
Also I think I am about halfway through the surveys and it seems like the first ones had the same question on different sections.
Thank you!
Hi Dhiren,
Thank you for your participation! We hope you had fun at the festival and at our booth. We are indeed connecting your email to the swab that you used on your dog.
As for the surveys, there are only a few questions that repeat themselves and are getting at the same thing. That is to make sure there is reliability within the survey answers. Please do not worry about changing your answers now if your don’t think that you answered the same. We want your first honest thought on the surveys.
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We generally prefer that you not go back to edit answers... we really want your first reactions to the questions. Don't worry if they are not perfect – your first response is what is of great value to us.
However, if you feel there has been a clear and substantial mistake that needs to be revised, we can reopen a survey.
If a survey is reopened, your existing answers will remain in place. The survey will, however, be removed from your "Completed" and returned to the "Up Next" list.
To revise your answers, select the survey, then click "Retake"
You will be brought to the first question of that survey. Use the Next/Previous arrows in the lower right to move back to the question(s) you need to revise.
Once your new answers have been entered, click the "Submit" button to resubmit the survey.
Are you sure you want to reopen the requested survey?
Yes, Let's Try Again No, Leave It Be