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Viewing 15 posts - 1 through 15 (of 17 total)
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  • #6174
    jennifer moniello
    jennifer moniello
    Participant

    Hi there. I received Hermione’s kit in the mail in April and returned it within a few days. It says it’s still be processed for mail. Should I be concerned it got lost on the return trip?

    J

    #6175
    brittney logan
    brittney logan
    Keymaster

    Hi Jennifer, no you do not have to worry it is here. We have had such a large amount of kits coming in at once that we just have not gotten to all of them to be scanned in and processed. We are hoping to catch up this week! Thank you for checking in.

    #6176
    kristen johnson 2
    kristen johnson 2
    Participant

    Jennifer I love your dogs name! I have my dog’s in classes and there is a Golden Retriever named Snitch……a Golden Snitch! I love it. Too cute! I have a dog named Luna. 🙂

    #6177
    geri rhosen
    geri rhosen
    Participant

    Hi, Im new to the site. HOw do I receive a kit for my guy?
    ger

    #6178
    brittney logan
    brittney logan
    Keymaster

    Hi Geri,

    In order to become eligible to receive a kit, please fill out at least 10/21 of the behavior surveys on your dogs profile. We do encourage participants to fill out all 21 though so that we have ample information about your dog. Once you have completed the surveys and have a mailing address on your profile, you will automatically go into our queue to receive a DNA kit. Please know that we are a bit backlogged and there is a waiting list depending upon when people enrolled and became eligible. We are doing the best we can to get kits out to all eligible participants, but we kindly ask for your patience since we are a grant funded research group.

    #6179
    scott jackson
    scott jackson
    Participant

    Never received a DNA kit yet, it’s been about 5 months or so.

    #6180
    brittney logan
    brittney logan
    Keymaster

    Hi Scott, I have checked your information and you are eligible for a kit. We apologize for the long wait. We had run out of our original stock of kits and had to order more. They will be ready very soon to be sent our to waiting participants! We appreciate your patiences, thank you.

    #6181
    laura jablonski
    laura jablonski
    Participant

    Hi Brittney-

    I never received a kit either. I completed everything in April.

    #6182
    susan rees
    susan rees
    Participant

    Just curious but approximately when should I receive information from my dog’s DNA test? I submitted his sample in May 2017. Appreciate your work on this interesting study.

    #6183
    nirali dwinell
    nirali dwinell
    Participant

    Hello –
    Approximately when should I receive information from my dog’s DNA test? I submitted his sample in Sept 2017? and will it be coming through email?

    #6338

    Hi Susan and Nirali,
    Please know that we do plan on sharing your dog/s results with you but since we are a non-profit we can only sequence the samples in batches as our funding comes in. So we, unfortunately, do not have a set timeline. We just have launched our new website darwinsark.org that does allow those who wish to get their dogs results sooner to make a donation which allows us to speed up the process.

    #6362
    mary iovino
    mary iovino
    Participant

    Hello, I sent Izzy’s DNA kit back months ago, and it says it hasn’t been mailed?? Can you tell me if you have it please, just worried it might not have made it back to you.
    Thank you So much😊,Mary Iovino

    #6372
    kay rosswog
    kay rosswog
    Participant

    I finished the 21 surveys a few months ago before the website changed. I was waiting for my DNA tests. Now I had to indicate that I wanted to receive the free kit and was put on a wait list. I feel like I am going to have to wait longer since I just saw now that I had to indicate what I wanted.

    #6380

    Kay —

    The wait list indication is something everyone who hasn’t yet received a kit since the new website launch will need to indicate. On the plus side, the kit should actually come to you faster now that we use a third party shipper to send kits, rather than by hand.

    #6383
    scott jackson
    scott jackson
    Participant

    It’s been another month, any idea if it’s coming?

Viewing 15 posts - 1 through 15 (of 17 total)

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