Home Page Forums Darwin’s Ark Kit received in 2016, waiting for sequencing question? Reply To: Kit received in 2016, waiting for sequencing question?

#6945
brittney logan
brittney logan
Keymaster

Hi Nikki,

Thank you for reaching out. Since we have such a large number of samples we could not overwhelm the laboratory with all them at once, so they go out in manageable, organized and cost effective batches.

Your dogs DNA is still safe and remains stable. Your dogs sample has a spot to go out in our next batch we send, which will be in about 2-3 weeks. Then we will be able to work with his raw data to produce results for you, which will be uploaded to his profile for viewing.

We do apologize for the long wait, but are now catching up and doing our best to get the samples out as quickly as we can now.

Thank you very much for your patience and participation, it is greatly appreciated!